NEWS - Regional and State - Nevada News Group

Search only accepts letters and numbers.

Customer service IT services and customer support will continue to evolve as new technologies are developed and customer expectations will continue to rise. By being proactive and partnering with a technology vendor who is intent on staying ahead of the curve, companies can gain an edge against the competition while building an unbreakable brand reputation.

The right technology services are the key to killer customer service

Sunday, October 16, 2016 1:00 AM

(BPT) - Think sales numbers trump customer service? Think again. Research shows companies focused on providing a superior experience across the customer journey realized a 20 percent increase in customer satisfaction and 10-15 percent increase in revenue. Furthermore, 45 percent of people will abandon an online transaction if their questions or concerns are not addressed quickly. And perhaps the most shocking of all: It costs six to seven times more to attract a new customer than to retain an existing customer.

Continue this story

Veterans Day at the Legislature

Tuesday, March 21, 2023 1:00 AM

For the first time in four years because of the coronavirus pandemic shutdown two years ago, veterans convened on Wednesday at the Nevada State Library, Archives and Public Records building not only to be recognized for their service to their country and state but also to honor a fallen comrade who died unexpectedly last year.
Backyard Fruit Tree Care

Tuesday, March 21, 2023 1:00 AM

Growing fruit crops in the home garden can be a rewarding experience and a source of enjoyment for many years.
It can also be a disappointing venture and a source of frustration. The difference is most often due to the many diseases and insect pests that attack fruit crops and in understanding how to best avoid or reduce the damage, they cause.
The effects of high snowfall on responsible outdoor recreation in the Great Basin

Tuesday, March 21, 2023 1:00 AM

The Great Basin region has experienced an exceptional amount of snowfall this year, with some areas breaking records for snow accumulation.
While many people welcome this snowfall for outdoor recreation activities, there are concerns about how it will impact the environment, specifically wildlife and plant life in areas that are still affected by drought.
This raises the question of the positive and negative impacts of high snowfall on outdoor recreation and the implications it has on responsible outdoor recreation.
Community partners teach students about the dangers of illicit drugs

Tuesday, March 21, 2023 1:00 AM

Sadly, illicit drug use is becoming more and more common among all ages, even kids and teens.
The National Institute on Drug Use (NIDU) reports that one in eight teens has reported abusing illicit drugs in the last year, and that “alcohol is by far the most commonly abused substance among teens and young adults.”
Nevada, VA pilot initiative for traveling veterans

Tuesday, March 21, 2023 1:00 AM

A pilot program has been formed between the U.S. Department of Veterans Affairs and the State of Nevada to connect veterans traveling the rural areas with telehealth and mental health resources,
The Nevada Department of Transportation has posted flyers at the many rest areas across the Silver State.
The flyers provide information on telehealth options, the closest VA location and the Veterans Crisis Line. Veterans may also access the care based on emergent, urgent or routine health care needs.
Nevada utility seeks OK to spend $373M on ‘resilience’ plan

Tuesday, March 21, 2023 1:00 AM

Nevada’s dominant electric utility is asking state regulators to approve a $373 million maintenance and infrastructure resilience plan that executives say is needed to protect against extreme weather, wildfires and natural disasters.
NV Energy’s three-year Natural Disaster Protection Plan was filed March 1 with the state Public Utilities Commission, the Las Vegas Review-Journal reported. Commission approval could come in August.
Proposal to limit background checks on tenants resurfaces after Sisolak veto

Tuesday, March 21, 2023 1:00 AM

Several formerly incarcerated people — telling lawmakers that either overpriced housing or rejection of their rental applications were major roadblocks to their reintegration into society — are backing a bill to rein in landlords running background checks on prospective tenants.
SB143 would generally prohibit landlords from making inquiries or performing background checks to determine a prospective tenant’s conviction or criminal record, with exceptions for violent or sexual crimes.
After years of cuts, session offers hope for higher education budget restorations

Tuesday, March 21, 2023 1:00 AM

Last month, just before the legislative session began, UNR rolled out the full college experience to welcome brand-new Gov. Joe Lombardo to campus.
At one end, he toured Morrill Hall, the oldest building on campus dating back to 1886. At the other, he emerged in a snow-covered quad where the marching band and cheerleaders awaited, spelling out L-O-M-B-A-R-D-O in oversized letters in Wolf Pack blue.
Regulators approve NV Energy gas plant, despite criticism from clean energy groups

Tuesday, March 21, 2023 1:00 AM

State utility regulators signed off Tuesday on NV Energy’s plan to build a new natural gas-fired power plant in Southern Nevada, a proposal criticized by Google and an array of clean energy groups that had called for more robust analysis and greater consideration of carbon-free options.
The decision by the Public Utilities Commission of Nevada will give the state’s largest energy provider a green light to spend about $350 million to build and connect what is known as a “peaking” power plant because it is only turned on when demand for electricity peaks.
Under new administration, Nevada plans for ‘aggressive’ approach to economic development

Tuesday, March 21, 2023 1:00 AM

Amid the national transition to more renewable sources of energy, Gov. Joe Lombardo’s economic development office has released an updated five-year strategic plan focused on expanding the state’s electric vehicle production, technological innovation and new infrastructure.
The plan is aimed at growing the state’s economy, including a push to make Nevada the “lithium capital of North America,” funding for new industrial parks (such as the Tahoe-Reno Industrial Center) and expanding the state’s broadband and 5G cell network infrastructure.
“Nevada is positioned to be ground zero for the energy transition and to play a key role in securing the energy independence and security of the United States,” the report authors wrote.

1 2 3 4 5 6 7 8 9 10 ...

Looking for something older? Try our archive search

NEWS

Nevada News Group
Nevada News Group 1022 Grass Valley Rd. Winnemucca, NV 89445
All materials contained on this site are protected by United States copyright law and may not be reproduced, distributed, transmitted, displayed, published or broadcast without the prior written permission of Nevada News Group
Software © 2023 1up! Software, All Rights Reserved