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Customer service IT services and customer support will continue to evolve as new technologies are developed and customer expectations will continue to rise. By being proactive and partnering with a technology vendor who is intent on staying ahead of the curve, companies can gain an edge against the competition while building an unbreakable brand reputation.
Customer service IT services and customer support will continue to evolve as new technologies are developed and customer expectations will continue to rise. By being proactive and partnering with a technology vendor who is intent on staying ahead of the curve, companies can gain an edge against the competition while building an unbreakable brand reputation.
Sunday, October 16, 2016 1:00 AM
(BPT) - Think sales numbers trump customer service? Think again. Research shows companies focused on providing a superior experience across the customer journey realized a 20 percent increase in customer satisfaction and 10-15 percent increase in revenue. Furthermore, 45 percent of people will abandon an online transaction if their questions or concerns are not addressed quickly. And perhaps the most shocking of all: It costs six to seven times more to attract a new customer than to retain an existing customer.
  • Wednesday, November 24, 2021 1:00 AM
    The U.S. Department of Agriculture (USDA) is in the process of issuing $1.8 billion in payments to agricultural producers who enrolled in the Agriculture Risk Coverage (ARC) and Price Loss Coverage (PLC) programs for the 2020 crop year.  These payments provide critical support to?help mitigate fluctuations in either revenue or prices for certain crops. These two USDA safety-net programs help producers of certain crops build back better after facing the impacts of COVID-19 and other challenges.  
  • Wednesday, November 24, 2021 1:00 AM
    A Las Vegas nursing home where 30 residents died from COVID-19 is facing several negligence lawsuits, but the facility asserts it is protected from the claims because it followed federal safety directives.
    The Heights of Summerlin, one of two skilled nursing facilities tied for the state's deadliest coronavirus outbreak, is arguing that a longstanding law guarantees it the same liability protections as companies like COVID-19 vaccine manufacturers, according to court documents.
    At least seven families have sued the 190-bed facility for negligence since February, the Las Vegas Review-Journal reported. That includes five wrongful death claims for patients who died after becoming infected.
  • Wednesday, November 24, 2021 1:00 AM
    U.S. Department of Agriculture (USDA) Secretary Tom Vilsack  announced the Department is investing $86 million to improve equitable access to jobs, business opportunities, education, housing and health care for people who live and work in rural areas. 
    The investments are part of the Biden-Harris Administration’s commitment to ensure that people living in rural communities have equitable access to the infrastructure and opportunities often taken for granted by people living in urban and suburban areas.
  • Wednesday, November 24, 2021 1:00 AM
    The Nevada Department of Health and Human Services has announced that COVID-19 booster doses are now available for all Nevada adults.    
    Boosters are recommended and available for those who received an initial series of the Pfizer or Moderna vaccines six months or more after the initial series is complete and those who received a Janssen vaccine are recommended to receive a booster dose two months or more after their initial vaccination.
  • Wednesday, November 24, 2021 1:00 AM
     Nov. 1 marked the beginning of class registration for the 2022 spring semester at the Nevada System of Higher Education’s seven degree-granting colleges and universities.
  • Wednesday, November 24, 2021 1:00 AM
     The Humboldt-Toiyabe National Forest’s Mountain City-Ruby Mountains-Jarbidge and Santa Rosa Ranger Districts are seeking public comment for 30 days on the Northeast Nevada Targeted Grazing Project’s Notice of Proposed Action to prepare an Environmental Assessment (EA). 
    The EA would analyze three study sites on National Forest System land that targeted grazing during the dormant season, typically September to December, would be used to reduce litter cover and decrease invasive annual grasses.
  • Inheritance: Basketry and Art of the Great Basin
    Wednesday, November 24, 2021 1:00 AM
    Contemporary art exhibition “Inheritance: Basketry and Art of the Great Basin” will be on display through June 3, 2022, at the Stewart Indian School Cultural Center & Museum. 
  • Wednesday, November 24, 2021 1:00 AM
    The Bureau of Land Management, Elko District will have Christmas tree cutting permits available for purchase from Nov. 15 until Dec. 24. 
    Permits are available at the Elko District Office, 3900 E. Idaho St, during regular office hours, 7:45 a.m. to 4:30 p.m., Monday through Friday or by phone at 775-753-0200. 
  • Winter Care for Livestock
    Wednesday, November 24, 2021 1:00 AM
    Most of Nevada’s cattle and sheep are raised on the open range, however, many smaller livestock producers, like those who raise horses, goats and even pigs need to provide their animals with some shelter in the winter time. Although, animals have their natural coats which allow them to endure much colder temperatures than people can tolerate. When animal housing is designed for human comfort, it can actually be too warm and unhealthy for animals. Buildings with plugged air cracks and windows covered with double plastic are often poorly ventilated. This situation can result in a buildup of moisture and animal odors, creating an unhealthy environment.
  • Wednesday, November 24, 2021 1:00 AM
    CARSON CITY – The Nevada Department of Education (NDE or Department) announced today that the Class of 2021 maintained Nevada’s graduation rate at above 80% for the fifth consecutive year. The Statewide graduation rate for the Class of 2021 is 81.31%, representing a slight decrease of 1.26 percentage points compared to the Class of 2020.
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